Assistant Manager – Food & Beverage I
Four Points by Sheraton · Dakar
Description du poste
About the role
The Assistant Manager – Food & Beverage I is responsible for overseeing assigned food and beverage and culinary operations. The role ensures guest and employee satisfaction, maintains brand standards, and strives to meet or exceed financial targets.
Key responsibilities
- Assist in daily food and beverage operations, fostering a motivated and empowered team environment.
- Provide excellent customer service to guests and employees, responding promptly to concerns and coaching staff.
- Handle guest complaints from receipt to resolution, ensuring satisfaction and repeat business.
- Maintain compliance with corporate accounting procedures and support the General Manager with annual quality audits.
- Promote continuous improvement, teamwork, and a passion for service across the property.
Required profile
- High school diploma or GED with at least 3 years of experience in food and beverage, culinary, or a related field, OR
- Associate degree in Food Service Management, Hotel & Restaurant Management, Hospitality, Business Administration, or a related discipline with at least 1 year of relevant experience.
Required skills
What we offer
- Equal opportunity employment within a diverse, inclusive Marriott International environment.
- Supportive team culture that values continuous learning and career growth.
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Four Points by Sheraton
Dakar
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