Training Officer - Biomass

About the role

Burn Manufacturing is looking for a Training Officer in Senegal to support the delivery of training programs for its Biomass Sales Agents and Field Teams. The officer facilitates engaging sessions, coordinates training activities and ensures knowledge transfer that drives sales performance, customer satisfaction and environmental awareness.

Key responsibilities

• Deliver structured training sessions for new and existing sales personnel, using adult learning principles
• Facilitate Train-the-Trainer programs for Team Leaders, Territory Sales Managers and Regional Sales Managers
• Collect, analyze and act on day-to-day training needs in line with the Training Lead's directives
• Coordinate logistics for training: scheduling, materials and participant communication, and liaise with external trainers when needed
• Collect and analyze feedback from trainees and trainers, monitor post-training performance and report attendance, completion rates and learning outcomes against KPIs
• Keep up to date with the Biomass training curriculum and help localize training materials with the Training Manager

Required profile

• At least 2 years' experience in training facilitation, learning delivery or sales enablement, preferably in clean energy, FMCG or related sectors
• Strong facilitation, presentation and communication skills; organized and able to handle several sessions under tight deadlines
• Good command of English, French and Wolof; willingness to travel for field-based training
• Nice to have: knowledge of clean energy products, biomass stoves or carbon markets, familiarity with digital learning tools and LMS platforms, and good command of Pulaar