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7 ans d'experience

Competences

Teamwork Autonomy Customer service Proactive approach Responsiveness Active listening Adaptability CRM Visual merchandising Clienteling Sales performance Team training Operational excellence Cash management Stock management

Experience

Sales Advisor - Flagship Store Saint-Honore

Autry - Paris

2025-06 -

Member of the opening team for the Paris flagship, responsible for delivering an exceptional luxury customer experience and sustaining sales performance. Acted as a key reference for CRM and visual merchandising, supporting team training and operational excellence in close collaboration with management.

Sales Assistant - Arabic Speaker

Prada Group - Paris | Galeries Lafayette Haussmann

2024-01 - 2025-04

Handled store opening and closing procedures, cash and stock management, and merchandising. Provided high‑level customer service and issue resolution for Arabic‑speaking clientele, performed daily reporting and followed up clients through CRM tools.

Style Maker - Client Advisor

Golden Goose France - Paris | Galeries Lafayette Haussmann

2023-01 - 2024-01

Managed store opening/closing, cash and stock, clienteling and visual merchandising. Utilised Stealth/Xstore platforms for EOD reporting and contributed to team training initiatives.

Sales Assistant & Visual Merchandising

UNIQLO Europe Ltd - Paris | UNIQLO Le Marais

2022-01 - 2023-01

Supported visual merchandising and sales activities, assisted customers, and ensured accurate stock handling. Contributed to store events and promotional campaigns.

Event Host - Guest Services

Groupe City One - Paris

2019-12 - 2021-11

Hosted events and provided guest services, managing client interactions and ensuring a smooth visitor experience. Coordinated with internal teams to deliver high‑quality service.

Sales Associate

Zara SA - Paris

2018-04 - 2019-01

Performed sales duties, assisted customers, and maintained visual standards. Handled cash transactions and contributed to daily store operations.

Customer Reception & Taekwondo Classes

Association Wifak Seoul - Meknes

2015-02 - 2016-12

Managed reception duties and organized Taekwondo classes, providing support to participants and ensuring smooth operation of activities.

Langues

French

native

English

fluent

Arabic