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1 ans d'experience

Competences

AI process automation (N8N) Prompt engineering (Claude) CRM data management Appointment scheduling Warehouse logistics coordination Remote customer service Effective communication Objection handling Administrative task organization Workflow optimization

Experience

Appointment Setter

Roofing and impact‑window installation company (Remote, Florida, USA)

Managed CRM data, maintained accurate customer information, and scheduled appointments for a roofing and impact‑window installation business. Utilized AI tools (N8N automation and Claude development) to streamline workflow, reducing manual entry and improving efficiency. Communicated remotely with clients, handling objections and ensuring high‑quality service. Coordinated with sales and operations teams to align appointment calendars.

Warehouse Logistics Coordinator

Same company (Remote, Florida, USA)

Monitored inbound and outbound merchandise, managed routing plans and tracked shipped packages. Applied AI automation (N8N) to optimize logistics processes, decreasing processing time and errors. Oversaw inventory flow, ensured timely deliveries, and collaborated with warehouse staff to improve operational efficiency.

Langues

Español

native

English

intermediate

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