Débloquez ce profil candidat
Inscrivez-vous gratuitement comme recruteur pour voir le CV complet, les coordonnées et contacter ce candidat.
Competences
Experience
CAFM Helpdesk Operator
Como Facility Management Qatar
2025-10 -
Supervise and operate CAFM software to log, track and manage service requests, ensuring timely resolution and adherence to KPIs. Maintain and update all documents and records in an organized manner, guaranteeing data integrity and accessibility. Monitor asset performance and generate daily, weekly and monthly reports for management review and strategic decision‑making.
CAFM Operator
Structural Facilities & Management Qatar
2022-09 - 2025-03
Collaborated closely with IT, HR and Operations teams to align support services with organizational goals. Diagnosed and troubleshooted hardware, software and connectivity issues, providing effective solutions to minimise downtime. Assisted in daily operational workflows, including scheduling, resource allocation and process monitoring to ensure efficiency.
Helpdesk Support Specialist
Excellent Facility Management Services Pakistan
2016-04 - 2021-06
Provided exceptional technical support to clients, resolving a wide range of IT‑related issues via email, phone and in‑person assistance. Performed routine maintenance, software updates and security patches to ensure system stability and security. Assisted end‑users with hardware, software and network problems, contributing to high customer satisfaction.
Fire Fighter
Dewan Board & Panel Karachi, Pakistan
2012-01 - 2015-01
Extinguished fires and executed rescues to protect life and property in emergency situations. Conducted thorough surveys and inspections to identify potential hazards and prevent fire damage. Coordinated with emergency response teams to ensure effective incident management.
Langues
English
fluent
Derniere mise a jour: il y a 1 heure