Information Manager – West Africa & Lake Chad Basin (Senegal)

About the role

The Information Manager will lead information management for the West Africa and Lake Chad Basin region, based in Dakar. The role ensures high‑quality, secure data across countries without dedicated IM staff, while overseeing key platforms such as the CHDC, INSO Portal and INSO App.

Key responsibilities

• Provide inclusive leadership to the Information and GIS teams, handling recruitment, performance management and capacity building.
• Act as regional focal point for the Conflict & Humanitarian Data Centre (CHDC), maintaining data quality, classification standards and delivering training.
• Manage the INSO Portal and App, supporting users, troubleshooting issues and ensuring accurate partner data.
• Develop and maintain dashboards, maps and analytical products to support decision‑making and advise programme teams on data visualisation.
• Coordinate cross‑departmental information‑management activities, maintain documentation and represent the function in internal and external engagements.
• Provide first‑line IT support, manage SharePoint permissions and assist with software access and procurement.

Required profile

• Minimum 5 years experience in data management, visualisation or information management.
• At least 2 years experience leading a team.
• Fluency in English and French (written and spoken).
• Experience with Power BI/DAX, SQL databases and scripting languages such as Python or R.
• Basic knowledge of GIS tools (QGIS or ArcGIS) and ability to communicate technical concepts to non‑technical audiences.

Required skills

• Power BI
• DAX
• SQL
• Python
• R
• QGIS
• ArcGIS