Operations Manager – Supply

About the role

AnyVan is looking for a hands‑on Operations Manager to lead its Transport Partner operations for France, based in Dakar. You will own the end‑to‑end partner lifecycle, allocation engine and team performance, ensuring daily coverage and high standards.

Key responsibilities

• Recruit, onboard, retain and ensure compliance of Transport Partners against monthly targets.
• Manage the signup‑to‑first‑job funnel, reduce drop‑off and run early‑life management.
• Match partners to jobs quickly, negotiate rates and maintain live availability lists.
• Coach and develop the operations team, run daily huddles and create SOPs.
• Analyse data to identify root causes, own KPIs, dashboards and present insights to leadership.
• Support forecasting, supply‑demand modelling and collaborate with product, tech and commercial teams.

Required profile

• Fluency in French and English.
• Proven track record in an operations or commercial leadership role with high‑performing teams.
• Ability to thrive in a fast‑paced, ambiguous environment and meet tough targets.
• Strong communication, negotiation and high emotional intelligence.
• Willingness to work onsite in Dakar five days a week.

Required skills

• Advanced Excel skills.
• Experience building and using dashboards for fast, accurate reporting.

What we offer

• Competitive salary and bonus structure.
• Career growth within a disruptive technology leader.