Center Student Services Coordinator

About the role

The Center Student Services Coordinator (SSC) provides ongoing student welfare support for all programs in Senegal, including semester, summer, IHP, Custom, EIL and visiting programs. Working under the guidance of the Center Director and in line with World Learning policies, the SSC supports student wellbeing, a successful homestay and a positive program experience. The position is full-time, based in Dakar, with a one-year term starting in January 2027 and a monthly salary range of CFA 780,000 to 985,000 gross.

Key responsibilities

• Work with the center director to plan the semester program, orient students, prepare program materials and give safety and security briefings.
• Provide social support, visit students during Independent Study Projects and give guidance on local culture.
• Identify and screen homestay families, match students to families, run homestay orientation and train families, and organize related events.
• Follow up on homestay issues, deal with emergencies and act as the main contact for students and families.
• Monitor student wellbeing proactively and recommend actions to the center director and the team.
• Carry out other tasks as assigned and travel on program excursions, which may last days to weeks and involve physical activity.

Required profile

• Bachelor's degree; education, psychology, child/adolescent development or educational program administration preferred.
• 2 to 5 years of experience in an educational or non-profit setting in a position responsible for students' wellbeing and safety.
• Experience establishing homestays and working with youth.
• Authorization to work in the location where the position is offered.

Required skills

• Excellent written and verbal communication in English, French and other relevant Senegalese languages.
• Computer literacy and proficiency in Microsoft Office.
• Strong organizational, interpersonal and teamwork skills, and the ability to work independently.