IT Network and System Manager

About the role

The IT Network and System Manager ensures the availability, security, reliability and performance of DP World Dakar’s IT infrastructure, systems and network services. This senior position leads the Network & Systems team and supports digital transformation, business continuity and high‑availability of mission‑critical terminal operations.

Key responsibilities

• Maintain high availability, resilience and optimal performance of business‑critical infrastructure, systems and network services.
• Manage and secure Microsoft, Linux and cloud‑based platforms as well as enterprise infrastructure technologies.
• Lead, mentor and develop the Network & Systems team, fostering a collaborative, customer‑focused environment.
• Deliver IT infrastructure services that meet agreed service levels and operational expectations.
• Build strong relationships with business stakeholders to understand needs and provide cost‑effective solutions.
• Ensure compliance with DP World IT governance, cybersecurity standards, architecture guidelines and best practices.
• Develop, implement and maintain Business Continuity (BCP) and Disaster Recovery (DR) capabilities.
• Manage vendors, service providers and contractors, ensuring contractual obligations and service quality.
• Plan, monitor and control departmental and project budgets, identifying cost‑optimization opportunities.
• Drive continuous improvement through infrastructure modernization and technology innovation.

Required profile

• Proven experience leading an IT infrastructure or network team.
• Strong stakeholder management and communication skills.
• Ability to ensure compliance with governance, security and HSSE policies.
• Experience managing budgets and vendor relationships.
• Commitment to continuous improvement and operational excellence.

Required skills

• Microsoft platforms
• Linux operating systems
• Cloud platforms (public or hybrid)
• Enterprise infrastructure technologies
• Cybersecurity standards and practices
• Business Continuity Planning (BCP)
• Disaster Recovery (DR) implementation