Front Desk Representative

About the role

We are seeking a friendly Front Desk Representative to be the first point of contact for visitors and callers at our main entrance. You will create a welcoming atmosphere, handle inquiries, and ensure a smooth experience for all guests.

Key responsibilities

• Greet and direct visitors, manage the reception area, and maintain a professional appearance.
• Answer phone calls, take messages, and route communications to appropriate departments.
• Handle complaints and provide accurate information to visitors and callers.
• Operate office equipment such as fax machines and printers.
• Perform basic bookkeeping and office‑management tasks.
• Maintain visitor logs and ensure security protocols are followed.

Required profile

• High school diploma (S.S.C.E) or equivalent.
• Entry‑level experience (approximately 1 year) in a front‑desk or receptionist role.
• Friendly, easy‑going personality with strong perception and discipline.
• Customer‑oriented mindset with excellent communication skills.

Required skills

• Proven experience as a front‑desk representative or similar position.
• Familiarity with office machines (fax, printer, etc.).
• Knowledge of office management and basic bookkeeping.
• Proficiency in English, both oral and written.
• Strong command of MS Office, especially Excel and Word.

What we offer

• Competitive compensation package (details to be discussed).
• Opportunity to develop professional skills in a customer‑focused environment.