Automotive Mobile Diagnostic Technician

About the role

Protech Automotive Solutions is seeking a Mobile Diagnostic Technician to provide on‑site vehicle diagnostics using Autel scanning equipment. The role involves assisting customers, handling phone support, and resolving technical issues on a variety of vehicles.

Key responsibilities

• Apply technical knowledge to assist customers and answer inbound/outbound calls related to the Autel scanning unit.
• Answer technical questions about scanning procedures and conduct research to diagnose and resolve vehicle technology issues.
• Perform on‑site diagnostics, generate written estimates and work orders, and communicate findings to customers.

Required profile

• Minimum 2 years experience as a diagnostic technician; I‑CAR and ASE certifications preferred.
• Must be at least 21 years old, able to perform physical tasks such as lifting up to 50 lb and working on‑site.
• Ability to pass background checks and be eligible to work in the U.S. without restrictions.

Required skills

• Proficiency with Autel scanning units and other diagnostic equipment.
• I‑CAR certification.
• ASE certification.

What we offer

• Medical, dental and vision benefits from day one.
• Industry‑comparable pay, paid weekly.
• Paid vacation, holidays and career growth opportunities.
• Paid skilled trainings and certifications (I‑CAR, ASE).