HR Manager - Senegal

About the role

Jumia, a pan-African e-commerce platform, is looking for an experienced, hands-on HR Manager to lead and develop its local HR team in Senegal. As the country's HR leader, you will own all people-related functions, from operational excellence to employee engagement, and act as a key partner to the Country CEO and the leadership team. The role manages a team of 1 HR Operations Specialist.

Key responsibilities

• Set and run HR priorities that support Jumia's business objectives in Senegal, advise the Country CEO and represent HR in country leadership meetings.
• Manage the country's HR budget and resources, and act as the link between country operations and the Group CHRO.
• Keep HR data accurate and confidential, oversee HR operations and reporting to Group HR and country leadership, and ensure full compliance with Senegalese labour law.
• Own talent acquisition, development and retention, manage employee relations and performance management, and build performance and capability across departments.
• Lead the employee engagement survey (the "Jumia Barometer") and drive engagement initiatives.
• Adapt centrally developed L&D programs to the Senegalese context, coordinate training delivery, and track training completion and effectiveness.

Required profile

• Minimum 5-7 years of progressive HR experience, including at least 3 years in a management or leadership role.
• Expert knowledge of Senegalese labour law and HR best practices is mandatory.
• Bachelor's degree in Human Resources, Business Administration or a related field; a Master's degree or HR certification is a plus.
• Experience in e-commerce, technology or FMCG is highly preferred.
• Proven ability to lead, mentor and build a high-performing HR team.
• Full professional fluency in French and English (written and spoken).

Required skills

• Proficiency with HRIS and data analytics to inform HR decisions.
• Excellent communication, negotiation and interpersonal skills.

What we offer

• A structured, entrepreneurial environment with a strong impact on the African e-commerce sector.
• A professional, dynamic team and opportunities for personal and professional growth.