Parts Coordination Management Coordinator
Wärtsilä · Sebi Ponty
وصف الوظيفة
About the role
Wärtsilä is seeking a dynamic Parts Coordination Management Coordinator to join its global Parts and Field Service team for a 12‑month fixed‑term assignment in Dakar, Senegal. Working within a hybrid model, you will act as the primary liaison between customers and internal departments to ensure smooth spare‑parts quotation, ordering, and delivery processes.
Key responsibilities
- Serve as the main customer contact for spare‑parts quotations, orders, deliveries, and non‑conformities.
- Coordinate quotes and orders according to established procedures and guidelines.
- Maintain the quality of spare‑parts sales documents and follow up on expiring quotes.
- Monitor the order book, propose ideas to accelerate deliveries, and communicate delivery status to customers.
- Liaise with Sales on offering content, terms, and customer‑specific solutions.
- Prioritize daily activities and urgent requests with relevant colleagues.
- Provide off‑hour support for spare‑parts (24‑hour service).
Required profile
- Graduate or bachelor’s degree in engineering, preferably Supply Chain Management, or equivalent.
- Minimum 1 year of experience in Supply Chain Management.
- Professional certification in Supply Chain Management is a plus.
- Hands‑on experience with SAP/ERP systems.
- Strong knowledge of Incoterms and supply‑chain processes.
- Customer‑service orientation and service‑mindset.
Required skills
- SAP/ERP
- Incoterms
- Supply Chain Management
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Wärtsilä
Sebi Ponty
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