Remote Customer Outreach Associate
Prime Operations · Nigéria
وصف الوظيفة
About the role
We are looking for a Remote Customer Outreach Associate to support outbound calling and appointment‑setting for fast‑growing U.S. businesses. You will engage leads, explain services, and schedule appointments while working from home.
Key responsibilities
- Make 350–450 outbound calls daily using the company CRM and dialer.
- Engage leads professionally, follow approved scripts, and handle objections.
- Schedule appointments directly into internal calendar systems.
- Maintain accurate call logs and lead records in the CRM.
- Meet daily, weekly, and monthly outreach performance goals.
- Participate in coaching sessions, call reviews, and team meetings.
- Provide timely follow‑up communication with prospects.
- Support additional outreach and administrative tasks as assigned.
Required profile
- Fluent English with a confident phone presence.
- Strong interpersonal and customer communication abilities.
- Comfortable making high‑volume outbound calls.
- Organized, self‑motivated, and performance‑driven.
- Reliable internet, electricity, laptop/PC, and smartphone.
- Previous telemarketing, appointment‑setting, or call‑center experience preferred but not required.
Required skills
- CRM platforms
What we offer
- 100% remote work setup.
- Competitive monthly pay in USD.
- Structured training and ongoing coaching.
- Career advancement opportunities.
- Collaborative international team environment.
- Stable full‑time employment with a fast‑growing, supportive culture.
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Prime Operations
Nigéria